Terms of sale

1. Who you are contracting with

Board Pack Factory is operated by Max Werner, Einzelunternehmer, c/o Impressumservice Dein-Impressum, Stettiner Str. 41, 35410 Hungen, Germany (“we”, “us”). Full details are in the imprint. By paying for a board pack you agree to these terms.

We sell to consumers and to businesses alike. Many people who prepare meeting papers — trustees, club officers, committee members, school governors — are not acting in the course of a trade, so nothing here relies on you being a business, and the consumer protections below apply in full where they apply to you.

2. What the product does

You add PDF documents in your browser, put them in order, and the product wraps them in a cover page, a linked contents page, section dividers, continuous page numbers, a footer and PDF bookmarks, then gives you the result as one file. It runs entirely in your browser: no document is uploaded, and we never see one.

It does not re-draw your papers. Text, tables, images, external links and page sizes come through as they were; the pages are copied, not re-rendered. What we add to your pages is the footer and the page number, and where they go is your choice. By default they are printed in the bottom margin of each page. Before printing there we check that margin for text and move our footer lower where we find some — but the check only sees text, so a scan, chart, image or signature that reaches the bottom edge is not detected and can end up under the footer. The preview shows every page as it will be, so look at it. Alternatively, choose the option that adds a blank strip about 1 cm tall below each of your pages and prints the footer there: it covers nothing on the original page, and makes those pages that much taller.

The one thing we rewrite is a document’s own internal cross-references: “see Appendix B” is re-pointed at Appendix B’s new page in the pack, and a reference we cannot resolve is made inert rather than left to send the reader to the cover.

A confidentiality label is printed as text on the cover and, if you choose, in the footer. It is a notice to readers: it does not encrypt the PDF, add a password or restrict who can open it.

It is a formatting tool and nothing more — it does not read, check, summarise or advise on anything in your documents, and the accuracy, completeness and legality of the papers you assemble remain yours.

Before you pay, the product builds the whole pack and watermarks it. The first pages are shown on screen and the whole watermarked file is yours to download and read: the preview is the actual output, page for page. You are meant to look at it, and no part of these terms asks you to buy anything you have not already seen.

3. Price and payment

One board pack costs €12 / £12 / $12, charged in euros (EUR), pounds sterling (GBP) or US dollars (USD) — whichever you select at checkout. There is no currency conversion of our own: the amount shown is the amount charged, and the amount is fixed by our server rather than sent by your browser.

The price shown is the total. No VAT is charged, because we are a small business under § 19 UStG (Kleinunternehmerregelung), and nothing else is added at checkout. A business customer outside Germany may still have obligations to its own tax authority; that is between you and them, and nothing here is tax advice.

Payments are handled by Stripe. Card details are entered in Stripe’s own form and never reach us. There is no subscription, no account and no stored payment method: each pack is a separate purchase.

What one purchase covers. One payment buys one board pack: the pack you previewed, including corrections to it — a mistyped title, a paper in the wrong place — and further downloads of it. The browser you paid in keeps a record of the purchase for 30 days, so a refresh, a download that did not start or a payment that is still being confirmed does not mean paying again; if the tab was closed, the builder in the same browser offers a purchase from the last seven days for the pack you rebuild. Starting over with a different set of papers is a new pack and a new purchase. A refunded purchase can no longer be downloaded. A later change to our prices does not affect a purchase you have already made.

Receipt and order confirmation. At checkout you give an email address. Stripe sends your payment receipt to it, and we send an order confirmation with your order reference (it looks like BPF-7K2M-9Q4X), the date, the price, the version of these terms and the consent described in section 4. After paying, the builder also shows the order reference and a link to Stripe’s receipt. Together they are your evidence of purchase, for expenses or for a treasurer. If you lose them, email us with the order reference — or the date and the email address you used — and we will find the payment.

4. Immediate generation and the right of withdrawal

Where you are a consumer you would ordinarily have fourteen days to withdraw from a distance contract. For digital content that is not supplied on a physical medium, Art. 16(m) of the Consumer Rights Directive and § 356 (5) BGB let that right end once performance has begun, where you have expressly consented to it beginning before the withdrawal period is over, you have acknowledged that you lose the right as a result, and we have confirmed the contract to you.

At checkout that works like this. Above the pay button is a checkbox: by ticking it you ask for the pack to be generated immediately, and confirm that you understand you lose your right of withdrawal once it is generated. That choice, the time you made it and the version of these terms are recorded with your payment. When the payment is confirmed we email you the order confirmation, which is our confirmation of the contract and repeats that consent. Your browser then generates the pack without the watermark.

If you would rather keep the withdrawal right, do not tick the box and do not buy — there is nothing else you need to do, and the watermarked preview is yours to look at for as long as you like.

This does not affect our refund policy, which we offer voluntarily and which is more generous than the statutory right: within fourteen days of the purchase, ask and you get your money back, no reason required. The checkbox settles a legal question; it does not change what happens if you email us.

5. What you keep

The documents you add are yours and stay yours; we acquire no rights in them, and could not, since we never receive them. The finished pack is yours too, without restriction — use it, print it, circulate it, sell the meeting it is for. We claim no licence over it and place no mark on it.

The website, its copy, the example pack and the free template are ours. The two typefaces embedded in every pack, Source Serif 4 and Inter, are used under the SIL Open Font License 1.1, which permits their embedding in documents you distribute.

6. What we owe you, and its limits

We owe you a pack that matches the preview you paid for: the same pages in the same order, with the cover, contents, numbering and bookmarks the product promises, minus the watermark. If it does not, that is a defect and you are entitled to have it put right — in practice, to a refund, since there is nothing to repair after the fact.

Beyond that, the site is provided on a best-effort basis. We do not warrant that it is uninterrupted, or that it will work in every browser ever made; it needs a current version of Chrome, Safari, Firefox or Edge, and enough memory for the documents you give it. Because the pack is assembled on your own machine, its performance depends on that machine.

We are liable without limit for intent and gross negligence, and for injury to life, body or health. For slight negligence we are liable only for breach of an obligation whose fulfilment makes performance of this contract possible in the first place and on which you may reasonably rely, and then only for foreseeable damage typical of this kind of contract. Liability under the Produkthaftungsgesetz is unaffected. Nothing in these terms excludes liability that cannot be excluded by law, and nothing limits your statutory rights as a consumer.

Keep your own copy of your source documents. We never receive them, so we cannot restore them, and the draft the builder keeps in your browser is a convenience, not a backup.

7. Acceptable use

You must have the right to use the documents you assemble. Do not use the product to produce material that is unlawful, or to misrepresent whose papers you are circulating. Do not attempt to get round the payment step. Because the pack is built on your own device it is a simple gate rather than copy protection, but getting round it is still a breach of these terms.

8. Changes to these terms

We may change these terms for future purchases. The version that governs your purchase is the one published when you paid. This is version 2026-09-11; the version you accepted is recorded with your payment and named in your order confirmation. There is no account, so there is no rolling agreement to be changed underneath you.

9. Governing law and disputes

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. Where you are a consumer, the mandatory consumer-protection law of your country of residence applies to you regardless of that choice. Where you are a merchant within the meaning of the HGB, the place of jurisdiction is our registered seat.

We are neither obliged nor willing to participate in dispute-resolution proceedings before a consumer arbitration board (§ 36 VSBG). If something goes wrong, email us at hello@boardpackfactory.com and we will try to put it right directly.

10. If part of this is unenforceable

The rest still stands, and the unenforceable part is replaced by what the law provides.